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Gas Line Repair in Collierville, TN
Utility gas heats 62% of homes in Collierville. That puts a buried service line and a meter on most properties here, and puts the boundary between the two sides of the system exactly at the meter.
Read this first
The utility's regulated line ends at the meter outlet and the piping beyond it belongs to the property owner. That boundary decides most gas line questions in Collierville, where 62% of households heat with utility gas and a buried service line runs from the street on most properties.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Collierville is supplied
49 CFR § 192.3 fixes the end of the service line at the meter outlet. It is a precise answer to a narrow question, and it is not the same as who is responsible for repairs, which varies by utility and by state.
Establishing which side of the meter a fault is on is the first thing any contractor should do, because it decides whether they are the right person to call.
| Households in Collierville | Share |
|---|---|
| Utility (mains) gas | 62% |
| Bottled or tank propane | 2% |
| Electricity | 36% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 19,969 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Tennessee as a whole, 36% of households are on mains gas and 2% on tank propane. Collierville sits 25 points above the state on mains and about level with it on propane. That distance from the state average is the whole argument for publishing a town figure at all.
Before anyone digs on the property
The single most dangerous thing most people will ever do to a gas line is put a spade through it. PHMSA calls excavation damage the leading cause of pipeline incidents; 8-1-1 is a nationwide toll-free number to call before any excavation, and calling it gives a 99 percent chance of avoiding an incident.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask whether the job needs a permit and who is pulling it. Gas work is separately permitted in most jurisdictions and the answer should not be you.
Other Tennessee towns we route in
- Mason 28% mains gas · 28% tank propane
- Chapmansboro 5% mains gas · 14% tank propane
- Hartsville 14% mains gas · 13% tank propane
- Franklin 48% mains gas · 4% tank propane
- Fairview 16% mains gas · 6% tank propane
Checking a plumber in Tennessee
Tennessee licenses are issued by the Tennessee Board for Licensing Contractors, Department of Commerce and Insurance, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. We serve Collierville for plumbing that has nothing to do with gas.
Call (888) 752-8038