Gas Line Repair in Franklin, TN
Most of Franklin is on the gas main: 48% of households. That means a meter on the wall and a service line under the ground, and a boundary between them that federal rules put in a specific place.
Read this first
Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 48% of homes in Franklin heat with utility gas.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Franklin is supplied
Two questions hide behind one. Where does the regulated line end — the federal answer is the meter outlet. And who pays for a repair on either side of that — which is tariff and state regulation, and varies.
The second one is the one that costs money, and it is answered by your utility rather than by any rule you can look up.
| Households in Franklin | Share |
|---|---|
| Utility (mains) gas | 48% |
| Bottled or tank propane | 4% |
| Electricity | 48% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 44,431 occupied housing units. Read it as fuel rather than as plumbing. The share on utility gas is how many houses burn it, which is the nearest thing published to how many have a service line. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Tennessee as a whole, 36% of households are on mains gas and 2% on tank propane. Franklin sits 12 points above the state on mains and 1 point above it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.
Before anyone digs on the property
One free call before any excavation. PHMSA is blunt about why: excavation damage is the leading cause of pipeline incidents, and 8-1-1 raises the odds of avoiding one to 99 in 100. It applies to a fence post as much as a foundation.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.
Other Tennessee towns we route in
- Pulaski 23% mains gas · 7% tank propane
- Somerville 31% mains gas · 14% tank propane
- Lebanon 25% mains gas · 4% tank propane
- Burlison 60% mains gas · 4% tank propane
- Hohenwald 37% mains gas · 6% tank propane
Checking a plumber in Tennessee
Tennessee licenses are issued by the Tennessee Board for Licensing Contractors, Department of Commerce and Insurance, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. We serve Franklin for plumbing that has nothing to do with gas.
Call (888) 752-8038