Gas Line Repair in Salem, OR
Salem runs on both: 44% mains gas, 1% tank propane, 45% on gas of some kind. The two arrangements answer the ownership question completely differently.
Read this first
Mains gas heats 44% of homes in Salem and tank gas another 1%. The difference matters more than the fault does at first, because only one of the two has a meter outlet where the utility's responsibility stops.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Salem is supplied
Mains and tank gas differ in ownership, in who to call, and in how the gas behaves if it escapes — propane is heavier than air and collects low rather than rising.
What they do not differ in is the emergency response, which is the same for both and is the first thing on every page of this site.
| Households in Salem | Share |
|---|---|
| Utility (mains) gas | 44% |
| Bottled or tank propane | 1% |
| Electricity | 52% |
| Fuel oil and kerosene | 1% |
| Wood and everything else | 2% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 94,972 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Oregon as a whole, 44% of households are on mains gas and 2% on tank propane. Salem sits about level with the state on mains and about level with it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.
Before anyone digs on the property
The single most dangerous thing most people will ever do to a gas line is put a spade through it. PHMSA calls excavation damage the leading cause of pipeline incidents; 8-1-1 is a nationwide toll-free number to call before any excavation, and calling it gives a 99 percent chance of avoiding an incident.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.
Other Oregon towns we route in
- Welches 0% mains gas · 8% tank propane
- Warren 48% mains gas · 0% tank propane
- Clatskanie 6% mains gas · 2% tank propane
- Lyons 32% mains gas · 2% tank propane
- West Linn 69% mains gas · 3% tank propane
Checking a plumber in Oregon
Oregon licenses are issued by the Oregon Building Codes Division, Department of Consumer and Business Services, which publishes a public search you can use before work begins. Plumbing businesses in Oregon must also hold a Construction Contractors Board license, which is a separate search.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Non-emergency work in Salem goes through this number as well.
Call (888) 752-8038