If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in West Monroe, NY

In West Monroe, 39% of homes run on tank propane rather than mains gas. That changes the answer to almost every question on this page, starting with who owns the pipe.

Read this first

39% of households in West Monroe use bottled or tank gas, which puts the supply on the property rather than under the street. There is no utility service line and no meter boundary: the tank, the regulator and the line to the house belong to the owner or the gas supplier by contract.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How West Monroe is supplied

Propane changes the ownership question completely. There is no utility that owns a length of it, which means there is nobody else whose problem part of it is.

It also changes the risk in one specific way: propane is heavier than air and collects in low spaces rather than dispersing upward. Basements, pits and crawl spaces are where it goes.

Households in West MonroeShare
Utility (mains) gas9%
Bottled or tank propane39%
Electricity11%
Fuel oil and kerosene20%
Wood and everything else21%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 1,268 occupied housing units. B25040 is a fuel count, not an infrastructure count. It tells you what burns in these houses, from which the arrangement follows — but it is an inference, not a meter reading. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across New York as a whole, 61% of households are on mains gas and 3% on tank propane. West Monroe sits 52 points below the state on mains and 36 points above it on propane. That distance from the state average is the whole argument for publishing a town figure at all.

Before anyone digs on the property

Digging is the risk, not age or material. PHMSA names excavation damage as the leading cause of pipeline incidents and puts a caller’s chance of avoiding one at 99 percent. 8-1-1 is nationwide, toll-free, and costs nothing.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.

Other New York towns we route in

Everywhere we route in New York

Checking a plumber in New York

New York issues no state plumbing license. New York City licenses Master and Journeyman Plumbers through the Department of Buildings; elsewhere in the state it is your own city, town or county. Start here. Ask the contractor which municipality licenses them and confirm it with that office before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Other West Monroe requests are covered by the same line.

Call (888) 752-8038
Call (888) 752-8038