If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Valley Stream, NY

Valley Stream is a mains gas town — 65% of households heat with utility gas. The useful thing to know before anything goes wrong is where the utility’s responsibility stops.

Read this first

Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 65% of homes in Valley Stream heat with utility gas.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Valley Stream is supplied

The meter is the boundary the federal rules draw: a service line terminates at the meter outlet, or at the connection to customer piping if that is further downstream. Everything past it is customer piping.

Ownership and maintenance responsibility follow tariff and state regulation rather than that definition, and they do not always land in the same place. Ask where your utility’s responsibility ends before you need to know.

Households in Valley StreamShare
Utility (mains) gas65%
Bottled or tank propane2%
Electricity5%
Fuel oil and kerosene28%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 20,020 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across New York as a whole, 61% of households are on mains gas and 3% on tank propane. Valley Stream sits 4 points above the state on mains and 1 point below it on propane. That distance from the state average is the whole argument for publishing a town figure at all.

Before anyone digs on the property

The single most dangerous thing most people will ever do to a gas line is put a spade through it. PHMSA calls excavation damage the leading cause of pipeline incidents; 8-1-1 is a nationwide toll-free number to call before any excavation, and calling it gives a 99 percent chance of avoiding an incident.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask what is being left behind: where the new pipe runs, at what depth, and whether you will get a photograph of the trench before it is filled. That record will not exist anywhere else and you will want it eventually.

Other New York towns we route in

Everywhere we route in New York

Checking a plumber in New York

New York issues no state plumbing license. New York City licenses Master and Journeyman Plumbers through the Department of Buildings; elsewhere in the state it is your own city, town or county. Start here. Ask the contractor which municipality licenses them and confirm it with that office before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Other Valley Stream requests are covered by the same line.

Call (888) 752-8038
Call (888) 752-8038