If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Springfield, MO

Springfield is a mains gas town — 53% of households heat with utility gas. The useful thing to know before anything goes wrong is where the utility’s responsibility stops.

Read this first

Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 53% of homes in Springfield heat with utility gas.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Springfield is supplied

Under 49 CFR § 192.3, a service line ends at "the outlet of the customer meter or at the connection to a customer’s piping, whichever is further downstream". Upstream of the meter is the operator’s regulated line. Downstream is customer piping, under local code.

That is where the regulated line stops. Who pays is a separate question set by tariff and state regulation, and it is worth asking your utility rather than assuming.

Households in SpringfieldShare
Utility (mains) gas53%
Bottled or tank propane3%
Electricity42%
Fuel oil and keroseneunder 1%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 106,270 occupied housing units. The table counts heating fuel rather than pipework. A house on mains gas almost certainly has a service line; the Census does not say so directly and neither do we. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Missouri as a whole, 52% of households are on mains gas and 6% on tank propane. Springfield sits about level with the state on mains and 3 points below it on propane. That spread is what a state average hides, and it is why this page carries the town’s own figures rather than inheriting them.

Before anyone digs on the property

The single most dangerous thing most people will ever do to a gas line is put a spade through it. PHMSA calls excavation damage the leading cause of pipeline incidents; 8-1-1 is a nationwide toll-free number to call before any excavation, and calling it gives a 99 percent chance of avoiding an incident.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask how much gas work they actually do, not whether they can. Gas is separately licensed in most jurisdictions and plenty of capable plumbers do very little of it.

Other Missouri towns we route in

Everywhere we route in Missouri

Checking a plumber in Missouri

Missouri has no state plumbing board. Section 341.010 of the Revised Statutes requires a certificate for plumbers working in cities or towns of fifteen thousand or more inhabitants, and the chapter elsewhere recognizes licenses issued by any county or city operating under plumbing rules, so the office that issued one is a local office. Start here. Ask the contractor which municipality licenses them and confirm it with that office before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Other Springfield requests are covered by the same line.

Call (888) 752-8038
Call (888) 752-8038