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Gas Line Repair in Medford, MA
In Medford, 63% of homes are on mains gas. Every one of them has a service line under the ground between the street and the meter, and part of it belongs to somebody else.
Read this first
A buried service line and a meter sit on most properties in Medford, where 63% of homes are on mains gas. Federal rules end the utility's service line at the meter outlet, so everything downstream of the meter is the owner's to maintain and repair.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Medford is supplied
The meter is the boundary the federal rules draw: a service line terminates at the meter outlet, or at the connection to customer piping if that is further downstream. Everything past it is customer piping.
Ownership and maintenance responsibility follow tariff and state regulation rather than that definition, and they do not always land in the same place. Ask where your utility’s responsibility ends before you need to know.
| Households in Medford | Share |
|---|---|
| Utility (mains) gas | 63% |
| Bottled or tank propane | 2% |
| Electricity | 18% |
| Fuel oil and kerosene | 15% |
| Wood and everything else | 2% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 24,586 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Massachusetts as a whole, 56% of households are on mains gas and 4% on tank propane. Medford sits 7 points above the state on mains and 1 point below it on propane. The state number would tell you something true about the state and very little about here, which is why it is not the number above.
Before anyone digs on the property
PHMSA describes excavation damage as the leading cause of pipeline incidents, and puts the effect of one free phone call plainly: someone who calls 8-1-1 before they dig has a 99 percent chance of avoiding an incident, injury, harm to the environment and even death.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.
Other Massachusetts towns we route in
- Peabody 52% mains gas · 3% tank propane
- Scituate 59% mains gas · 3% tank propane
- Essex 39% mains gas · 4% tank propane
- Newton Upper Falls 66% mains gas · under 1% tank propane
- West Roxbury 65% mains gas · 2% tank propane
Checking a plumber in Massachusetts
Massachusetts licenses are issued by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Non-emergency work in Medford goes through this number as well.
Call (888) 752-8038