If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Avon, MA

In Avon, 46% of homes are on mains gas. Every one of them has a service line under the ground between the street and the meter, and part of it belongs to somebody else.

Read this first

Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 46% of homes in Avon heat with utility gas.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Avon is supplied

On a mains connection there are two systems, not one, and the meter divides them. The federal definition puts the end of the regulated service line at the meter outlet; local code governs everything beyond it.

Practically, that means part of the problem may not be yours at all — and part of it certainly is.

Households in AvonShare
Utility (mains) gas46%
Bottled or tank propane3%
Electricity13%
Fuel oil and kerosene35%
Wood and everything else2%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 1,702 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Massachusetts as a whole, 56% of households are on mains gas and 4% on tank propane. Avon sits about level with the state on propane; its mains share carries too wide a margin of error to compare. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.

Before anyone digs on the property

The single most dangerous thing most people will ever do to a gas line is put a spade through it. PHMSA calls excavation damage the leading cause of pipeline incidents; 8-1-1 is a nationwide toll-free number to call before any excavation, and calling it gives a 99 percent chance of avoiding an incident.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

If any part of the job is in the ground, ask when they are calling 8-1-1 and whether a private line may be in the way. Both answers should come before the excavation, not during it.

Other Massachusetts towns we route in

Everywhere we route in Massachusetts

Checking a plumber in Massachusetts

Massachusetts licenses are issued by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Avon job, gas or otherwise, is routed from here.

Call (888) 752-8038
Call (888) 752-8038