If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Kennesaw, GA

70% of households in Kennesaw heat with utility gas, which means a buried service line runs from the street to a meter on most of these properties. Where that line ends is a federal definition, and it decides who repairs what.

Read this first

The utility's regulated line ends at the meter outlet and the piping beyond it belongs to the property owner. That boundary decides most gas line questions in Kennesaw, where 70% of households heat with utility gas and a buried service line runs from the street on most properties.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Kennesaw is supplied

Under 49 CFR § 192.3, a service line ends at "the outlet of the customer meter or at the connection to a customer’s piping, whichever is further downstream". Upstream of the meter is the operator’s regulated line. Downstream is customer piping, under local code.

That is where the regulated line stops. Who pays is a separate question set by tariff and state regulation, and it is worth asking your utility rather than assuming.

Households in KennesawShare
Utility (mains) gas70%
Bottled or tank propane1%
Electricity28%
Fuel oil and kerosene0%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 37,914 occupied housing units. Read it as fuel rather than as plumbing. The share on utility gas is how many houses burn it, which is the nearest thing published to how many have a service line. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Georgia as a whole, 51% of households are on mains gas and 3% on tank propane. Kennesaw sits 19 points above the state on mains and 2 points below it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.

Before anyone digs on the property

PHMSA describes excavation damage as the leading cause of pipeline incidents, and puts the effect of one free phone call plainly: someone who calls 8-1-1 before they dig has a 99 percent chance of avoiding an incident, injury, harm to the environment and even death.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

If any part of the job is in the ground, ask when they are calling 8-1-1 and whether a private line may be in the way. Both answers should come before the excavation, not during it.

Other Georgia towns we route in

Everywhere we route in Georgia

Checking a plumber in Georgia

Georgia licenses are issued by the Georgia Secretary of State, Division of Master and Journeyman Plumbers, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. We serve Kennesaw for plumbing that has nothing to do with gas.

Call (888) 752-8038
Call (888) 752-8038