Gas Line Repair in Reston, VA
49% of households in Reston heat with utility gas, which means a buried service line runs from the street to a meter on most of these properties. Where that line ends is a federal definition, and it decides who repairs what.
Read this first
A buried service line and a meter sit on most properties in Reston, where 49% of homes are on mains gas. Federal rules end the utility's service line at the meter outlet, so everything downstream of the meter is the owner's to maintain and repair.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Reston is supplied
Under 49 CFR § 192.3, a service line ends at "the outlet of the customer meter or at the connection to a customer’s piping, whichever is further downstream". Upstream of the meter is the operator’s regulated line. Downstream is customer piping, under local code.
That is where the regulated line stops. Who pays is a separate question set by tariff and state regulation, and it is worth asking your utility rather than assuming.
| Households in Reston | Share |
|---|---|
| Utility (mains) gas | 49% |
| Bottled or tank propane | 1% |
| Electricity | 48% |
| Fuel oil and kerosene | 1% |
| Wood and everything else | 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 29,047 occupied housing units. The table counts heating fuel rather than pipework. A house on mains gas almost certainly has a service line; the Census does not say so directly and neither do we. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Virginia as a whole, 45% of households are on mains gas and 3% on tank propane. Reston sits 4 points above the state on mains and 3 points below it on propane. That distance from the state average is the whole argument for publishing a town figure at all.
Before anyone digs on the property
8-1-1 is free and nationwide, and PHMSA gives callers a 99 percent chance of avoiding an incident, injury or worse. Ask them what they will and will not mark: privately owned buried lines on your own side of the meter frequently are not covered.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask whether the job needs a permit and who is pulling it. Gas work is separately permitted in most jurisdictions and the answer should not be you.
Other Virginia towns we route in
- Ferrum under 1% mains gas · 4% tank propane
- Patrick Springs 1% mains gas · 5% tank propane
- Radford 21% mains gas · 3% tank propane
- Bluemont 3% mains gas · 18% tank propane
- Catharpin 0% mains gas · 36% tank propane
Checking a plumber in Virginia
Virginia licenses are issued by the Virginia Department of Professional and Occupational Regulation, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. We serve Reston for plumbing that has nothing to do with gas.
Call (888) 752-8038