If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Gainesville, VA

Most of Gainesville is on the gas main: 76% of households. That means a meter on the wall and a service line under the ground, and a boundary between them that federal rules put in a specific place.

Read this first

Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 76% of homes in Gainesville heat with utility gas.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Gainesville is supplied

Two questions hide behind one. Where does the regulated line end — the federal answer is the meter outlet. And who pays for a repair on either side of that — which is tariff and state regulation, and varies.

The second one is the one that costs money, and it is answered by your utility rather than by any rule you can look up.

Households in GainesvilleShare
Utility (mains) gas76%
Bottled or tank propane3%
Electricity19%
Fuel oil and kerosene1%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 12,534 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Virginia as a whole, 45% of households are on mains gas and 3% on tank propane. Gainesville sits 31 points above the state on mains and about level with it on propane. The state number would tell you something true about the state and very little about here, which is why it is not the number above.

Before anyone digs on the property

A locate before digging is free, and PHMSA is unambiguous about the value — excavation damage is the leading cause of pipeline incidents and calling 8-1-1 first avoids one 99 times in a hundred. The gap to ask about is private buried line, which a standard locate may not mark.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask whether the job needs a permit and who is pulling it. Gas work is separately permitted in most jurisdictions and the answer should not be you.

Other Virginia towns we route in

  • Occoquan 44% mains gas · 0% tank propane
  • Willis 1% mains gas · 10% tank propane
  • Great Falls 43% mains gas · 6% tank propane
  • Nokesville 13% mains gas · 18% tank propane
  • Ferrum under 1% mains gas · 4% tank propane

Everywhere we route in Virginia

Checking a plumber in Virginia

Virginia licenses are issued by the Virginia Department of Professional and Occupational Regulation, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Other Gainesville requests are covered by the same line.

Call (888) 752-8038
Call (888) 752-8038