If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Clifton, VA

Clifton is a mains gas town — 59% of households heat with utility gas. The useful thing to know before anything goes wrong is where the utility’s responsibility stops.

Read this first

The utility's regulated line ends at the meter outlet and the piping beyond it belongs to the property owner. That boundary decides most gas line questions in Clifton, where 59% of households heat with utility gas and a buried service line runs from the street on most properties.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Clifton is supplied

Under 49 CFR § 192.3, a service line ends at "the outlet of the customer meter or at the connection to a customer’s piping, whichever is further downstream". Upstream of the meter is the operator’s regulated line. Downstream is customer piping, under local code.

That is where the regulated line stops. Who pays is a separate question set by tariff and state regulation, and it is worth asking your utility rather than assuming.

Households in CliftonShare
Utility (mains) gas59%
Bottled or tank propane5%
Electricity32%
Fuel oil and kerosene4%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 4,856 occupied housing units. B25040 is a fuel count, not an infrastructure count. It tells you what burns in these houses, from which the arrangement follows — but it is an inference, not a meter reading. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Virginia as a whole, 45% of households are on mains gas and 3% on tank propane. Clifton sits 13 points above the state on mains and about level with it on propane. That distance from the state average is the whole argument for publishing a town figure at all.

Before anyone digs on the property

The single most dangerous thing most people will ever do to a gas line is put a spade through it. PHMSA calls excavation damage the leading cause of pipeline incidents; 8-1-1 is a nationwide toll-free number to call before any excavation, and calling it gives a 99 percent chance of avoiding an incident.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask how the work will be tested and what happens at the end of it. An inspection on gas work is normal rather than a complication, and a contractor who treats it as one is telling you something.

Other Virginia towns we route in

Everywhere we route in Virginia

Checking a plumber in Virginia

Virginia licenses are issued by the Virginia Department of Professional and Occupational Regulation, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Non-emergency work in Clifton goes through this number as well.

Call (888) 752-8038
Call (888) 752-8038