Gas Line Repair in Keller, TX
Gas arrives by pipe for 50% of homes in Keller. The part of it you can see is the meter; the part that goes wrong most expensively is the part you cannot.
Read this first
The utility's regulated line ends at the meter outlet and the piping beyond it belongs to the property owner. That boundary decides most gas line questions in Keller, where 50% of households heat with utility gas and a buried service line runs from the street on most properties.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Keller is supplied
The meter is doing two jobs: measuring gas, and marking where the federally regulated line stops. The second is the one that matters when something fails.
Buried customer piping past the meter — out to a garage, a grill, a generator — is the owner’s, and it is easy to forget it exists until somebody digs.
| Households in Keller | Share |
|---|---|
| Utility (mains) gas | 50% |
| Bottled or tank propane | 1% |
| Electricity | 48% |
| Fuel oil and kerosene | under 1% |
| Wood and everything else | under 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 39,040 occupied housing units. Read it as fuel rather than as plumbing. The share on utility gas is how many houses burn it, which is the nearest thing published to how many have a service line. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Texas as a whole, 38% of households are on mains gas and 2% on tank propane. Keller sits 13 points above the state on mains and 1 point below it on propane. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.
Before anyone digs on the property
The single most dangerous thing most people will ever do to a gas line is put a spade through it. PHMSA calls excavation damage the leading cause of pipeline incidents; 8-1-1 is a nationwide toll-free number to call before any excavation, and calling it gives a 99 percent chance of avoiding an incident.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask what is being left behind: where the new pipe runs, at what depth, and whether you will get a photograph of the trench before it is filled. That record will not exist anywhere else and you will want it eventually.
Other Texas towns we route in
- Flower Mound 67% mains gas · 1% tank propane
- Humble 50% mains gas · 2% tank propane
- Spring 59% mains gas · 1% tank propane
- Justin 19% mains gas · 5% tank propane
- North Richland Hills 34% mains gas · under 1% tank propane
Checking a plumber in Texas
Texas licenses are issued by the Texas State Board of Plumbing Examiners, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. We serve Keller for plumbing that has nothing to do with gas.
Call (888) 752-8038