Gas Line Repair in New Madison, OH
In New Madison, 30% of homes run on tank propane rather than mains gas. That changes the answer to almost every question on this page, starting with who owns the pipe.
Read this first
Tank gas serves 30% of households in New Madison. With no utility main and no meter, the boundary that matters on mains gas does not exist here, and the tank, regulator and buried line are the owner's or the supplier's under contract.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How New Madison is supplied
Where a mains customer has a utility on the other side of a meter, a propane customer has a supplier on the other side of a contract. It is a different relationship and it is worth reading once before it matters.
The emergency response is identical either way. Propane is odorized like natural gas, and the instruction is the same: leave, and call 911 from somewhere else.
| Households in New Madison | Share |
|---|---|
| Utility (mains) gas | 36% |
| Bottled or tank propane | 30% |
| Electricity | 20% |
| Fuel oil and kerosene | 2% |
| Wood and everything else | 12% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 813 occupied housing units. B25040 records what heats the house, which is the best available guide to whether a property has mains gas or a tank — it does not count service lines directly. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Ohio as a whole, 62% of households are on mains gas and 5% on tank propane. New Madison sits 26 points below the state on mains; its propane share carries too wide a margin of error to compare. That distance from the state average is the whole argument for publishing a town figure at all.
Before anyone digs on the property
Digging is the risk, not age or material. PHMSA names excavation damage as the leading cause of pipeline incidents and puts a caller’s chance of avoiding one at 99 percent. 8-1-1 is nationwide, toll-free, and costs nothing.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask how the work will be tested and what happens at the end of it. An inspection on gas work is normal rather than a complication, and a contractor who treats it as one is telling you something.
Other Ohio towns we route in
- Canfield 81% mains gas · 1% tank propane
- Girard 91% mains gas · 2% tank propane
- Jackson Center 54% mains gas · 14% tank propane
- Vienna 85% mains gas · 3% tank propane
- Hebron 57% mains gas · 11% tank propane
Checking a plumber in Ohio
Ohio licenses are issued by the Ohio Construction Industry Licensing Board, Department of Commerce, which publishes a public search you can use before work begins. Ohio licenses commercial plumbing contractors at state level; residential-only work is generally regulated locally.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what New Madison calls us about.
Call (888) 752-8038