If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Port Byron, NY

In Port Byron, 24% of homes run on tank propane rather than mains gas. That changes the answer to almost every question on this page, starting with who owns the pipe.

Read this first

24% of households in Port Byron use bottled or tank gas, which puts the supply on the property rather than under the street. There is no utility service line and no meter boundary: the tank, the regulator and the line to the house belong to the owner or the gas supplier by contract.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Port Byron is supplied

Where a mains customer has a utility on the other side of a meter, a propane customer has a supplier on the other side of a contract. It is a different relationship and it is worth reading once before it matters.

The emergency response is identical either way. Propane is odorized like natural gas, and the instruction is the same: leave, and call 911 from somewhere else.

Households in Port ByronShare
Utility (mains) gas30%
Bottled or tank propane24%
Electricity10%
Fuel oil and kerosene19%
Wood and everything else17%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 1,652 occupied housing units. B25040 records what heats the house, which is the best available guide to whether a property has mains gas or a tank — it does not count service lines directly. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across New York as a whole, 61% of households are on mains gas and 3% on tank propane. Port Byron sits 31 points below the state on mains and 20 points above it on propane. That spread is what a state average hides, and it is why this page carries the town’s own figures rather than inheriting them.

Before anyone digs on the property

One free call before any excavation. PHMSA is blunt about why: excavation damage is the leading cause of pipeline incidents, and 8-1-1 raises the odds of avoiding one to 99 in 100. It applies to a fence post as much as a foundation.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask how the work will be tested and what happens at the end of it. An inspection on gas work is normal rather than a complication, and a contractor who treats it as one is telling you something.

Other New York towns we route in

Everywhere we route in New York

Checking a plumber in New York

New York issues no state plumbing license. New York City licenses Master and Journeyman Plumbers through the Department of Buildings; elsewhere in the state it is your own city, town or county. Start here. Ask the contractor which municipality licenses them and confirm it with that office before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. We serve Port Byron for plumbing that has nothing to do with gas.

Call (888) 752-8038
Call (888) 752-8038