If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Franklin Square, NY

66% of households in Franklin Square take mains gas. Two things follow: there is a buried line on the property, and somebody other than you is responsible for part of it.

Read this first

A buried service line and a meter sit on most properties in Franklin Square, where 66% of homes are on mains gas. Federal rules end the utility's service line at the meter outlet, so everything downstream of the meter is the owner's to maintain and repair.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Franklin Square is supplied

Two questions hide behind one. Where does the regulated line end — the federal answer is the meter outlet. And who pays for a repair on either side of that — which is tariff and state regulation, and varies.

The second one is the one that costs money, and it is answered by your utility rather than by any rule you can look up.

Households in Franklin SquareShare
Utility (mains) gas66%
Bottled or tank propane5%
Electricity2%
Fuel oil and kerosene26%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 8,380 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across New York as a whole, 61% of households are on mains gas and 3% on tank propane. Franklin Square sits about level with the state on mains and 2 points above it on propane. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.

Before anyone digs on the property

Digging is the risk, not age or material. PHMSA names excavation damage as the leading cause of pipeline incidents and puts a caller’s chance of avoiding one at 99 percent. 8-1-1 is nationwide, toll-free, and costs nothing.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask what they will do about the existing load. Adding an appliance changes what the existing pipe has to deliver, and sizing is a calculation against the whole system rather than the new run alone.

Other New York towns we route in

Everywhere we route in New York

Checking a plumber in New York

New York issues no state plumbing license. New York City licenses Master and Journeyman Plumbers through the Department of Buildings; elsewhere in the state it is your own city, town or county. Start here. Ask the contractor which municipality licenses them and confirm it with that office before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. We serve Franklin Square for plumbing that has nothing to do with gas.

Call (888) 752-8038
Call (888) 752-8038