If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Monroe, NC

Monroe is a town of two systems. 33% take mains gas and 8% use propane, and only one of those arrangements has a utility on the other side of it.

Read this first

Mains gas heats 33% of homes in Monroe and tank gas another 8%. The difference matters more than the fault does at first, because only one of the two has a meter outlet where the utility's responsibility stops.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Monroe is supplied

The split here means a contractor may be quoting on either arrangement, and the first question is which. On mains it also matters which side of the meter the fault is on, because one side may not be a contractor job at all.

Households in MonroeShare
Utility (mains) gas33%
Bottled or tank propane8%
Electricity56%
Fuel oil and kerosene1%
Wood and everything else2%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 29,275 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across North Carolina as a whole, 31% of households are on mains gas and 4% on tank propane. Monroe sits 2 points above the state on mains and 4 points above it on propane. That spread is what a state average hides, and it is why this page carries the town’s own figures rather than inheriting them.

Before anyone digs on the property

8-1-1 is free and nationwide, and PHMSA gives callers a 99 percent chance of avoiding an incident, injury or worse. Ask them what they will and will not mark: privately owned buried lines on your own side of the meter frequently are not covered.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

If any part of the job is in the ground, ask when they are calling 8-1-1 and whether a private line may be in the way. Both answers should come before the excavation, not during it.

Other North Carolina towns we route in

Everywhere we route in North Carolina

Checking a plumber in North Carolina

North Carolina licenses are issued by the North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Other Monroe requests are covered by the same line.

Call (888) 752-8038
Call (888) 752-8038