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Gas Line Repair in Franklinville, NC
In Franklinville, 15% of homes run on tank propane rather than mains gas. That changes the answer to almost every question on this page, starting with who owns the pipe.
Read this first
No regulated utility service line is involved where the gas comes out of a tank, and 15% of homes in Franklinville run on propane. The tank and the buried line from it are governed by the supply agreement rather than by a meter boundary, which changes who is responsible for what.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Franklinville is supplied
No meter, no service line, no tariff. On propane the whole installation is one thing and it is yours, from the tank to the appliance.
Which is why the buried section deserves attention here more than it does on a mains connection: nobody else is watching it.
| Households in Franklinville | Share |
|---|---|
| Utility (mains) gas | 7% |
| Bottled or tank propane | 15% |
| Electricity | 57% |
| Fuel oil and kerosene | 5% |
| Wood and everything else | 15% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 1,496 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across North Carolina as a whole, 31% of households are on mains gas and 4% on tank propane. Franklinville sits 24 points below the state on mains and 11 points above it on propane. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.
Before anyone digs on the property
Excavation damage remains the leading cause of pipeline incidents according to PHMSA. That is not a fact about pipelines so much as a fact about gardening, and the prevention is one free call to 8-1-1 before the first spade goes in.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask what they will do about the existing load. Adding an appliance changes what the existing pipe has to deliver, and sizing is a calculation against the whole system rather than the new run alone.
Other North Carolina towns we route in
- New London 2% mains gas · 11% tank propane
- Connelly Springs 2% mains gas · 6% tank propane
- Selma 8% mains gas · 12% tank propane
- Fayetteville 20% mains gas · 3% tank propane
- Terrell 4% mains gas · 12% tank propane
Checking a plumber in North Carolina
North Carolina licenses are issued by the North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Franklinville calls us about.
Call (888) 752-8038