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Gas Line Repair in Ferguson, NC
22% of households in Ferguson heat with bottled or tank propane. On propane there is no utility service line and no meter boundary — the tank, the regulator and the buried run to the house are all the property owner’s.
Read this first
No regulated utility service line is involved where the gas comes out of a tank, and 22% of homes in Ferguson run on propane. The tank and the buried line from it are governed by the supply agreement rather than by a meter boundary, which changes who is responsible for what.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Ferguson is supplied
On tank propane there is no service line in the federal sense and no meter boundary. The tank, the regulator and the buried run to the house form one installation, and it belongs to the property owner.
The supplier’s role comes from your contract with them rather than from a tariff, so what they will and will not attend to is a question about that agreement.
| Households in Ferguson | Share |
|---|---|
| Utility (mains) gas | 5% |
| Bottled or tank propane | 22% |
| Electricity | 51% |
| Fuel oil and kerosene | 6% |
| Wood and everything else | 17% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 629 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across North Carolina as a whole, 31% of households are on mains gas and 4% on tank propane. Ferguson sits 26 points below the state on mains; its propane share carries too wide a margin of error to compare. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.
Before anyone digs on the property
Before any digging — a fence post as much as a foundation — call 8-1-1. It is a nationwide toll-free number, it costs nothing, and PHMSA puts the chance of avoiding an incident afterwards at 99 percent.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.
Other North Carolina towns we route in
- Fayetteville 20% mains gas · 3% tank propane
- Hiddenite 6% mains gas · 4% tank propane
- Terrell 4% mains gas · 12% tank propane
- Lewisville 23% mains gas · 4% tank propane
- Lawndale 4% mains gas · 1% tank propane
Checking a plumber in North Carolina
North Carolina licenses are issued by the North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Ferguson job, gas or otherwise, is routed from here.
Call (888) 752-8038