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Gas Line Repair in Carrboro, NC
Neither arrangement dominates Carrboro: 29% mains gas, 1% tank propane. This page applies to both, and the difference between them is the first thing to establish.
Read this first
In Carrboro, 29% of homes are on mains gas and 1% on bottled, so the town average settles nothing about any one address. Mains gas ends the utility's regulated line at the meter outlet; a tank supply has no such boundary.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Carrboro is supplied
Two arrangements in one town, and the difference is not cosmetic. A mains connection has a meter, and 49 CFR § 192.3 ends the regulated service line at its outlet. A propane installation has no meter boundary and belongs to the property owner end to end.
Establish which you have before anything else on this page applies.
| Households in Carrboro | Share |
|---|---|
| Utility (mains) gas | 29% |
| Bottled or tank propane | 1% |
| Electricity | 68% |
| Fuel oil and kerosene | 1% |
| Wood and everything else | 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 6,927 occupied housing units. B25040 is a fuel count, not an infrastructure count. It tells you what burns in these houses, from which the arrangement follows — but it is an inference, not a meter reading. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across North Carolina as a whole, 31% of households are on mains gas and 4% on tank propane. Carrboro sits about level with the state on mains and 3 points below it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.
Before anyone digs on the property
8-1-1 is free and nationwide, and PHMSA gives callers a 99 percent chance of avoiding an incident, injury or worse. Ask them what they will and will not mark: privately owned buried lines on your own side of the meter frequently are not covered.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.
Other North Carolina towns we route in
Checking a plumber in North Carolina
North Carolina licenses are issued by the North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Carrboro calls us about.
Call (888) 752-8038