If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Hugo, MN

Most of Hugo is on the gas main: 82% of households. That means a meter on the wall and a service line under the ground, and a boundary between them that federal rules put in a specific place.

Read this first

A buried service line and a meter sit on most properties in Hugo, where 82% of homes are on mains gas. Federal rules end the utility's service line at the meter outlet, so everything downstream of the meter is the owner's to maintain and repair.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Hugo is supplied

The meter is the boundary the federal rules draw: a service line terminates at the meter outlet, or at the connection to customer piping if that is further downstream. Everything past it is customer piping.

Ownership and maintenance responsibility follow tariff and state regulation rather than that definition, and they do not always land in the same place. Ask where your utility’s responsibility ends before you need to know.

Households in HugoShare
Utility (mains) gas82%
Bottled or tank propane3%
Electricity13%
Fuel oil and keroseneunder 1%
Wood and everything else2%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 9,149 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Minnesota as a whole, 77% of households are on mains gas and 2% on tank propane. Hugo sits 5 points above the state on mains and about level with it on propane. That spread is what a state average hides, and it is why this page carries the town’s own figures rather than inheriting them.

Before anyone digs on the property

Before any digging — a fence post as much as a foundation — call 8-1-1. It is a nationwide toll-free number, it costs nothing, and PHMSA puts the chance of avoiding an incident afterwards at 99 percent.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask them to describe the fault before they price it. "The line needs replacing" is not a diagnosis, and on a buried run the difference between one damaged point and a line at the end of its life is most of the cost.

Other Minnesota towns we route in

Everywhere we route in Minnesota

Checking a plumber in Minnesota

Minnesota licenses are issued by the Minnesota Department of Labor and Industry, which publishes a public search you can use before work begins. The Minnesota lookup also shows bond status and any enforcement action.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Hugo job, gas or otherwise, is routed from here.

Call (888) 752-8038
Call (888) 752-8038