If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Methuen, MA

Most of Methuen is on the gas main: 65% of households. That means a meter on the wall and a service line under the ground, and a boundary between them that federal rules put in a specific place.

Read this first

A buried service line and a meter sit on most properties in Methuen, where 65% of homes are on mains gas. Federal rules end the utility's service line at the meter outlet, so everything downstream of the meter is the owner's to maintain and repair.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Methuen is supplied

The meter is doing two jobs: measuring gas, and marking where the federally regulated line stops. The second is the one that matters when something fails.

Buried customer piping past the meter — out to a garage, a grill, a generator — is the owner’s, and it is easy to forget it exists until somebody digs.

Households in MethuenShare
Utility (mains) gas65%
Bottled or tank propane5%
Electricity11%
Fuel oil and kerosene17%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 18,801 occupied housing units. B25040 is a fuel count, not an infrastructure count. It tells you what burns in these houses, from which the arrangement follows — but it is an inference, not a meter reading. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Massachusetts as a whole, 56% of households are on mains gas and 4% on tank propane. Methuen sits 9 points above the state on mains and 2 points above it on propane. The state number would tell you something true about the state and very little about here, which is why it is not the number above.

Before anyone digs on the property

Before any digging — a fence post as much as a foundation — call 8-1-1. It is a nationwide toll-free number, it costs nothing, and PHMSA puts the chance of avoiding an incident afterwards at 99 percent.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask what is being left behind: where the new pipe runs, at what depth, and whether you will get a photograph of the trench before it is filled. That record will not exist anywhere else and you will want it eventually.

Other Massachusetts towns we route in

Everywhere we route in Massachusetts

Checking a plumber in Massachusetts

Massachusetts licenses are issued by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Non-emergency work in Methuen goes through this number as well.

Call (888) 752-8038
Call (888) 752-8038