If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Ipswich, MA

Ipswich runs on both: 40% mains gas, 7% tank propane, 48% on gas of some kind. The two arrangements answer the ownership question completely differently.

Read this first

Ipswich splits between mains and tank gas, at 40% on utility gas and 7% on bottled. Which one a property has decides where responsibility changes hands: a meter outlet marks the boundary on mains gas, while a tank puts the whole installation on the owner.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Ipswich is supplied

Mains and tank gas differ in ownership, in who to call, and in how the gas behaves if it escapes — propane is heavier than air and collects low rather than rising.

What they do not differ in is the emergency response, which is the same for both and is the first thing on every page of this site.

Households in IpswichShare
Utility (mains) gas40%
Bottled or tank propane7%
Electricity14%
Fuel oil and kerosene34%
Wood and everything else4%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 5,757 occupied housing units. The table counts heating fuel rather than pipework. A house on mains gas almost certainly has a service line; the Census does not say so directly and neither do we. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Massachusetts as a whole, 56% of households are on mains gas and 4% on tank propane. Ipswich sits 16 points below the state on mains and 4 points above it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.

Before anyone digs on the property

Digging is the risk, not age or material. PHMSA names excavation damage as the leading cause of pipeline incidents and puts a caller’s chance of avoiding one at 99 percent. 8-1-1 is nationwide, toll-free, and costs nothing.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.

Other Massachusetts towns we route in

Everywhere we route in Massachusetts

Checking a plumber in Massachusetts

Massachusetts licenses are issued by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Ipswich job, gas or otherwise, is routed from here.

Call (888) 752-8038
Call (888) 752-8038