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Gas Line Repair in Andover, MA
Most of Andover is on the gas main: 62% of households. That means a meter on the wall and a service line under the ground, and a boundary between them that federal rules put in a specific place.
Read this first
A buried service line and a meter sit on most properties in Andover, where 62% of homes are on mains gas. Federal rules end the utility's service line at the meter outlet, so everything downstream of the meter is the owner's to maintain and repair.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Andover is supplied
49 CFR § 192.3 fixes the end of the service line at the meter outlet. It is a precise answer to a narrow question, and it is not the same as who is responsible for repairs, which varies by utility and by state.
Establishing which side of the meter a fault is on is the first thing any contractor should do, because it decides whether they are the right person to call.
| Households in Andover | Share |
|---|---|
| Utility (mains) gas | 62% |
| Bottled or tank propane | 4% |
| Electricity | 9% |
| Fuel oil and kerosene | 23% |
| Wood and everything else | 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 13,279 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Massachusetts as a whole, 56% of households are on mains gas and 4% on tank propane. Andover sits 6 points above the state on mains and about level with it on propane. The state number would tell you something true about the state and very little about here, which is why it is not the number above.
Before anyone digs on the property
Excavation damage remains the leading cause of pipeline incidents according to PHMSA. That is not a fact about pipelines so much as a fact about gardening, and the prevention is one free call to 8-1-1 before the first spade goes in.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask how much gas work they actually do, not whether they can. Gas is separately licensed in most jurisdictions and plenty of capable plumbers do very little of it.
Other Massachusetts towns we route in
- Kingston 34% mains gas · 9% tank propane
- Roslindale 69% mains gas · 4% tank propane
- North Easton 43% mains gas · 9% tank propane
- Foxboro 55% mains gas · 6% tank propane
- North Dighton 37% mains gas · 11% tank propane
Checking a plumber in Massachusetts
Massachusetts licenses are issued by the Massachusetts Board of State Examiners of Plumbers and Gas Fitters, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. We serve Andover for plumbing that has nothing to do with gas.
Call (888) 752-8038