Gas Line Repair in New Haven, KY
Only 12% of households in New Haven use gas of any kind — 1% on mains and 11% on tank propane. Gas line work is the exception here rather than the rule.
Read this first
In New Haven, gas heats 12% of households and electricity heats most of the rest. A property with gas there is likelier to have a tank than a utility connection, so there is often no meter boundary in the picture at all.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How New Haven is supplied
Low local gas use does not make a buried line safer or a leak less serious. It makes the subject less familiar, which is a different problem and arguably a worse one.
The emergency response does not vary at all: leave on foot, no phones or switches inside, call 911 from elsewhere.
| Households in New Haven | Share |
|---|---|
| Utility (mains) gas | 1% |
| Bottled or tank propane | 11% |
| Electricity | 81% |
| Fuel oil and kerosene | 1% |
| Wood and everything else | 6% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 1,684 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Kentucky as a whole, 37% of households are on mains gas and 5% on tank propane. New Haven sits 37 points below the state on mains and 6 points above it on propane. That spread is what a state average hides, and it is why this page carries the town’s own figures rather than inheriting them.
Before anyone digs on the property
One free call before any excavation. PHMSA is blunt about why: excavation damage is the leading cause of pipeline incidents, and 8-1-1 raises the odds of avoiding one to 99 in 100. It applies to a fence post as much as a foundation.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
If any part of the job is in the ground, ask when they are calling 8-1-1 and whether a private line may be in the way. Both answers should come before the excavation, not during it.
Other Kentucky towns we route in
- Clayhole 0% mains gas · 10% tank propane
- New Castle 32% mains gas · 9% tank propane
- Melvin 5% mains gas · 0% tank propane
- Phyllis 6% mains gas · 3% tank propane
- Battletown 0% mains gas · 24% tank propane
Checking a plumber in Kentucky
Kentucky licenses are issued by the Kentucky Department of Housing, Buildings and Construction, Division of Plumbing, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Other New Haven requests are covered by the same line.
Call (888) 752-8038