Gas Line Repair in Neon, KY
19% of households in Neon heat with bottled or tank propane. On propane there is no utility service line and no meter boundary — the tank, the regulator and the buried run to the house are all the property owner’s.
Read this first
Tank gas serves 19% of households in Neon. With no utility main and no meter, the boundary that matters on mains gas does not exist here, and the tank, regulator and buried line are the owner's or the supplier's under contract.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Neon is supplied
A tank, a regulator, and buried line between them and the house. All of it is the property owner’s, and none of it sits under the federal service line definition that governs a mains connection.
That makes the buried run private buried line — which is exactly the sort a standard locate may not mark before somebody digs.
| Households in Neon | Share |
|---|---|
| Utility (mains) gas | 3% |
| Bottled or tank propane | 19% |
| Electricity | 77% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | 0% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 354 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Kentucky as a whole, 37% of households are on mains gas and 5% on tank propane. Neon sits 34 points below the state on mains; its propane share carries too wide a margin of error to compare. The state number would tell you something true about the state and very little about here, which is why it is not the number above.
Before anyone digs on the property
Excavation damage remains the leading cause of pipeline incidents according to PHMSA. That is not a fact about pipelines so much as a fact about gardening, and the prevention is one free call to 8-1-1 before the first spade goes in.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
If any part of the job is in the ground, ask when they are calling 8-1-1 and whether a private line may be in the way. Both answers should come before the excavation, not during it.
Other Kentucky towns we route in
- Morehead 16% mains gas · 9% tank propane
- Finchville 0% mains gas · 30% tank propane
- Pinsonfork 25% mains gas · 10% tank propane
- McKee 1% mains gas · 10% tank propane
- Crab Orchard 1% mains gas · 7% tank propane
Checking a plumber in Kentucky
Kentucky licenses are issued by the Kentucky Department of Housing, Buildings and Construction, Division of Plumbing, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Neon job, gas or otherwise, is routed from here.
Call (888) 752-8038