If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Flatgap, KY

Flatgap has a large share of propane: 24% of households use bottled or tank gas against 2% on mains. On propane none of the installation belongs to a utility.

Read this first

24% of households in Flatgap use bottled or tank gas, which puts the supply on the property rather than under the street. There is no utility service line and no meter boundary: the tank, the regulator and the line to the house belong to the owner or the gas supplier by contract.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Flatgap is supplied

Where a mains customer has a utility on the other side of a meter, a propane customer has a supplier on the other side of a contract. It is a different relationship and it is worth reading once before it matters.

The emergency response is identical either way. Propane is odorized like natural gas, and the instruction is the same: leave, and call 911 from somewhere else.

Households in FlatgapShare
Utility (mains) gas2%
Bottled or tank propane24%
Electricity66%
Fuel oil and kerosene0%
Wood and everything else9%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 688 occupied housing units. The table counts heating fuel rather than pipework. A house on mains gas almost certainly has a service line; the Census does not say so directly and neither do we. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Kentucky as a whole, 37% of households are on mains gas and 5% on tank propane. Flatgap sits 35 points below the state on mains; its propane share carries too wide a margin of error to compare. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.

Before anyone digs on the property

PHMSA describes excavation damage as the leading cause of pipeline incidents, and puts the effect of one free phone call plainly: someone who calls 8-1-1 before they dig has a 99 percent chance of avoiding an incident, injury, harm to the environment and even death.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask what is being left behind: where the new pipe runs, at what depth, and whether you will get a photograph of the trench before it is filled. That record will not exist anywhere else and you will want it eventually.

Other Kentucky towns we route in

Everywhere we route in Kentucky

Checking a plumber in Kentucky

Kentucky licenses are issued by the Kentucky Department of Housing, Buildings and Construction, Division of Plumbing, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Other Flatgap requests are covered by the same line.

Call (888) 752-8038
Call (888) 752-8038