If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

(888) 752-8038

HomeIndiana › Richmond

Gas Line Repair in Richmond, IN

In Richmond the mains connection is the norm at 59% of households, with 8% on tank propane. Knowing which you have is the first step and it takes one look at the wall.

Read this first

Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 59% of homes in Richmond heat with utility gas.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Richmond is supplied

A buried run from the street to a meter, and piping onward through the property. Federal rules end the service line at the meter outlet; what comes after is customer piping.

The piping people forget they own is the buried run from the meter to a detached garage, a grill or a pool heater. That is theirs, and it may not be marked when somebody comes to locate lines.

Households in RichmondShare
Utility (mains) gas59%
Bottled or tank propane8%
Electricity28%
Fuel oil and kerosene3%
Wood and everything else3%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 18,639 occupied housing units. B25040 records what heats the house, which is the best available guide to whether a property has mains gas or a tank — it does not count service lines directly. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Indiana as a whole, 64% of households are on mains gas and 7% on tank propane. Richmond sits 6 points below the state on mains and about level with it on propane. That distance from the state average is the whole argument for publishing a town figure at all.

Before anyone digs on the property

One free call before any excavation. PHMSA is blunt about why: excavation damage is the leading cause of pipeline incidents, and 8-1-1 raises the odds of avoiding one to 99 in 100. It applies to a fence post as much as a foundation.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask whether the job needs a permit and who is pulling it. Gas work is separately permitted in most jurisdictions and the answer should not be you.

Other Indiana towns we route in

  • Underwood 18% mains gas · 16% tank propane
  • Madison 31% mains gas · 5% tank propane
  • Andrews 38% mains gas · 18% tank propane
  • Akron 28% mains gas · 31% tank propane
  • Hanover 15% mains gas · 5% tank propane

Everywhere we route in Indiana

Checking a plumber in Indiana

Indiana licenses are issued by the Indiana Plumbing Commission, Professional Licensing Agency, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. We serve Richmond for plumbing that has nothing to do with gas.

Call (888) 752-8038
Call (888) 752-8038