Gas Line Repair in Shorewood, IL
95% of households in Shorewood take mains gas. Two things follow: there is a buried line on the property, and somebody other than you is responsible for part of it.
Read this first
The utility's regulated line ends at the meter outlet and the piping beyond it belongs to the property owner. That boundary decides most gas line questions in Shorewood, where 95% of households heat with utility gas and a buried service line runs from the street on most properties.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Shorewood is supplied
Two questions hide behind one. Where does the regulated line end — the federal answer is the meter outlet. And who pays for a repair on either side of that — which is tariff and state regulation, and varies.
The second one is the one that costs money, and it is answered by your utility rather than by any rule you can look up.
| Households in Shorewood | Share |
|---|---|
| Utility (mains) gas | 95% |
| Bottled or tank propane | under 1% |
| Electricity | 4% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | under 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 7,205 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Illinois as a whole, 82% of households are on mains gas and 2% on tank propane. Shorewood sits 14 points above the state on mains and 2 points below it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.
Before anyone digs on the property
The single most dangerous thing most people will ever do to a gas line is put a spade through it. PHMSA calls excavation damage the leading cause of pipeline incidents; 8-1-1 is a nationwide toll-free number to call before any excavation, and calling it gives a 99 percent chance of avoiding an incident.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.
Other Illinois towns we route in
- Aurora 83% mains gas · 1% tank propane
- Lincolnshire 75% mains gas · 1% tank propane
- Monroe Center 35% mains gas · 29% tank propane
- Grand Tower 49% mains gas · 3% tank propane
- Mound City 29% mains gas · 1% tank propane
Checking a plumber in Illinois
Illinois licenses are issued by the Illinois Department of Public Health, Plumbing Program, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Other Shorewood requests are covered by the same line.
Call (888) 752-8038