If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Schaumburg, IL

80% of households in Schaumburg heat with utility gas, which means a buried service line runs from the street to a meter on most of these properties. Where that line ends is a federal definition, and it decides who repairs what.

Read this first

Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 80% of homes in Schaumburg heat with utility gas.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Schaumburg is supplied

49 CFR § 192.3 fixes the end of the service line at the meter outlet. It is a precise answer to a narrow question, and it is not the same as who is responsible for repairs, which varies by utility and by state.

Establishing which side of the meter a fault is on is the first thing any contractor should do, because it decides whether they are the right person to call.

Households in SchaumburgShare
Utility (mains) gas80%
Bottled or tank propane2%
Electricity16%
Fuel oil and keroseneunder 1%
Wood and everything else1%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 32,504 occupied housing units. This is the heating-fuel table. It does not enumerate service lines, and no table does at this geography; what it gives is the best available indication of which arrangement a property is on. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Illinois as a whole, 82% of households are on mains gas and 2% on tank propane. Schaumburg sits about level with the state on mains and about level with it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.

Before anyone digs on the property

The single most dangerous thing most people will ever do to a gas line is put a spade through it. PHMSA calls excavation damage the leading cause of pipeline incidents; 8-1-1 is a nationwide toll-free number to call before any excavation, and calling it gives a 99 percent chance of avoiding an incident.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask them to describe the fault before they price it. "The line needs replacing" is not a diagnosis, and on a buried run the difference between one damaged point and a line at the end of its life is most of the cost.

Other Illinois towns we route in

Everywhere we route in Illinois

Checking a plumber in Illinois

Illinois licenses are issued by the Illinois Department of Public Health, Plumbing Program, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Schaumburg calls us about.

Call (888) 752-8038
Call (888) 752-8038