Gas Line Repair in Joliet, IL
85% of households in Joliet take mains gas. Two things follow: there is a buried line on the property, and somebody other than you is responsible for part of it.
Read this first
Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 85% of homes in Joliet heat with utility gas.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Joliet is supplied
Everything upstream of the meter outlet is the operator’s service line under 49 CFR § 192.3. Everything after it is customer piping under local code. That single point is what a contractor establishes before quoting.
It is also why the answer to "is this my problem" is sometimes no, and why it is worth asking before assuming it is yes.
| Households in Joliet | Share |
|---|---|
| Utility (mains) gas | 85% |
| Bottled or tank propane | 1% |
| Electricity | 13% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 46,151 occupied housing units. B25040 records what heats the house, which is the best available guide to whether a property has mains gas or a tank — it does not count service lines directly. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Illinois as a whole, 82% of households are on mains gas and 2% on tank propane. Joliet sits 4 points above the state on mains and 1 point below it on propane. That distance from the state average is the whole argument for publishing a town figure at all.
Before anyone digs on the property
One free call before any excavation. PHMSA is blunt about why: excavation damage is the leading cause of pipeline incidents, and 8-1-1 raises the odds of avoiding one to 99 in 100. It applies to a fence post as much as a foundation.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.
Other Illinois towns we route in
- River Grove 87% mains gas · 4% tank propane
- Hickory Hills 86% mains gas · 3% tank propane
- Ullin 50% mains gas · 15% tank propane
- Villa Park 76% mains gas · 1% tank propane
- Lemont 95% mains gas · 1% tank propane
Checking a plumber in Illinois
Illinois licenses are issued by the Illinois Department of Public Health, Plumbing Program, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Joliet job, gas or otherwise, is routed from here.
Call (888) 752-8038