If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Hometown, IL

Most of Hometown is on the gas main: 95% of households. That means a meter on the wall and a service line under the ground, and a boundary between them that federal rules put in a specific place.

Read this first

The utility's regulated line ends at the meter outlet and the piping beyond it belongs to the property owner. That boundary decides most gas line questions in Hometown, where 95% of households heat with utility gas and a buried service line runs from the street on most properties.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Hometown is supplied

On a mains connection there are two systems, not one, and the meter divides them. The federal definition puts the end of the regulated service line at the meter outlet; local code governs everything beyond it.

Practically, that means part of the problem may not be yours at all — and part of it certainly is.

Households in HometownShare
Utility (mains) gas95%
Bottled or tank propane3%
Electricity2%
Fuel oil and kerosene0%
Wood and everything else0%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 1,916 occupied housing units. Read it as fuel rather than as plumbing. The share on utility gas is how many houses burn it, which is the nearest thing published to how many have a service line. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across Illinois as a whole, 82% of households are on mains gas and 2% on tank propane. Hometown sits about level with the state on propane; its mains share carries too wide a margin of error to compare. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.

Before anyone digs on the property

Before any digging — a fence post as much as a foundation — call 8-1-1. It is a nationwide toll-free number, it costs nothing, and PHMSA puts the chance of avoiding an incident afterwards at 99 percent.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask how much gas work they actually do, not whether they can. Gas is separately licensed in most jurisdictions and plenty of capable plumbers do very little of it.

Other Illinois towns we route in

Everywhere we route in Illinois

Checking a plumber in Illinois

Illinois licenses are issued by the Illinois Department of Public Health, Plumbing Program, which publishes a public search you can use before work begins.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Non-emergency work in Hometown goes through this number as well.

Call (888) 752-8038
Call (888) 752-8038