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Gas Line Repair in Crystal Lake, IL
In Crystal Lake, 88% of homes are on mains gas. Every one of them has a service line under the ground between the street and the meter, and part of it belongs to somebody else.
Read this first
The utility's regulated line ends at the meter outlet and the piping beyond it belongs to the property owner. That boundary decides most gas line questions in Crystal Lake, where 88% of households heat with utility gas and a buried service line runs from the street on most properties.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Crystal Lake is supplied
49 CFR § 192.3 fixes the end of the service line at the meter outlet. It is a precise answer to a narrow question, and it is not the same as who is responsible for repairs, which varies by utility and by state.
Establishing which side of the meter a fault is on is the first thing any contractor should do, because it decides whether they are the right person to call.
| Households in Crystal Lake | Share |
|---|---|
| Utility (mains) gas | 88% |
| Bottled or tank propane | 1% |
| Electricity | 11% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | under 1% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 17,662 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Illinois as a whole, 82% of households are on mains gas and 2% on tank propane. Crystal Lake sits 7 points above the state on mains and 1 point below it on propane. Averages are where this kind of difference disappears. The figures on this page are the town’s own for that reason.
Before anyone digs on the property
8-1-1 is free and nationwide, and PHMSA gives callers a 99 percent chance of avoiding an incident, injury or worse. Ask them what they will and will not mark: privately owned buried lines on your own side of the meter frequently are not covered.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
Ask how the work will be tested and what happens at the end of it. An inspection on gas work is normal rather than a complication, and a contractor who treats it as one is telling you something.
Other Illinois towns we route in
- Gurnee 81% mains gas · 2% tank propane
- Roselle 87% mains gas · under 1% tank propane
- West Chicago 88% mains gas · 1% tank propane
- Palos Hills 82% mains gas · 2% tank propane
- North Aurora 84% mains gas · under 1% tank propane
Checking a plumber in Illinois
Illinois licenses are issued by the Illinois Department of Public Health, Plumbing Program, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Gas is one part of what Crystal Lake calls us about.
Call (888) 752-8038