Gas Line Repair in Kaneohe, HI
Kaneohe is largely a town without gas: 4% of households use it at all. That makes the buried service line a minority arrangement, and the people who have one worth talking to specifically.
Read this first
Only 4% of homes in Kaneohe use gas for heat. That makes a gas line the exception rather than the rule, and the ones that exist are usually tank supplies owned on the property instead of utility service lines ending at a meter.
Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.
If you smell gas right now
Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.
How Kaneohe is supplied
Low local gas use does not make a buried line safer or a leak less serious. It makes the subject less familiar, which is a different problem and arguably a worse one.
The emergency response does not vary at all: leave on foot, no phones or switches inside, call 911 from elsewhere.
| Households in Kaneohe | Share |
|---|---|
| Utility (mains) gas | 2% |
| Bottled or tank propane | 2% |
| Electricity | 43% |
| Fuel oil and kerosene | 0% |
| Wood and everything else | 53% |
Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 17,867 occupied housing units. What B25040 measures is the heating fuel, not the connection. It is the closest published proxy for whether there is a buried service line here, and it is a proxy. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.
Across Hawaii as a whole, 3% of households are on mains gas and 1% on tank propane. Kaneohe sits 1 point below the state on mains and about level with it on propane. That distance from the state average is the whole argument for publishing a town figure at all.
Before anyone digs on the property
PHMSA describes excavation damage as the leading cause of pipeline incidents, and puts the effect of one free phone call plainly: someone who calls 8-1-1 before they dig has a 99 percent chance of avoiding an incident, injury, harm to the environment and even death.
Source: PHMSA, 811 Day.
What to ask whoever quotes it
If any part of the job is in the ground, ask when they are calling 8-1-1 and whether a private line may be in the way. Both answers should come before the excavation, not during it.
Other Hawaii towns we route in
Checking a plumber in Hawaii
Hawaii licenses are issued by the Hawaii Department of Commerce and Consumer Affairs, Professional and Vocational Licensing, which publishes a public search you can use before work begins.
Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.
For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Kaneohe job, gas or otherwise, is routed from here.
Call (888) 752-8038