If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Sierra Madre, CA

Sierra Madre is a mains gas town — 75% of households heat with utility gas. The useful thing to know before anything goes wrong is where the utility’s responsibility stops.

Read this first

Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 75% of homes in Sierra Madre heat with utility gas.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Sierra Madre is supplied

Under 49 CFR § 192.3, a service line ends at "the outlet of the customer meter or at the connection to a customer’s piping, whichever is further downstream". Upstream of the meter is the operator’s regulated line. Downstream is customer piping, under local code.

That is where the regulated line stops. Who pays is a separate question set by tariff and state regulation, and it is worth asking your utility rather than assuming.

Households in Sierra MadreShare
Utility (mains) gas75%
Bottled or tank propane1%
Electricity22%
Fuel oil and kerosene0%
Wood and everything else2%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 4,711 occupied housing units. Read it as fuel rather than as plumbing. The share on utility gas is how many houses burn it, which is the nearest thing published to how many have a service line. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across California as a whole, 65% of households are on mains gas and 2% on tank propane. Sierra Madre sits 10 points above the state on mains and 1 point below it on propane. That distance from the state average is the whole argument for publishing a town figure at all.

Before anyone digs on the property

One free call before any excavation. PHMSA is blunt about why: excavation damage is the leading cause of pipeline incidents, and 8-1-1 raises the odds of avoiding one to 99 in 100. It applies to a fence post as much as a foundation.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask which side of the meter the work is on before anything else. On the utility side it may not be a contractor job at all, and a quote that has not established that has not established whose problem it is.

Other California towns we route in

Everywhere we route in California

Checking a plumber in California

California licenses are issued by the Contractors State License Board, which publishes a public search you can use before work begins. California licenses the C-36 plumbing contractor; there is no state journeyman license.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Other Sierra Madre requests are covered by the same line.

Call (888) 752-8038
Call (888) 752-8038