If you smell gas, do not use this site. Leave the building on foot, do not use a phone, a light switch or anything else that could ignite, and call 911 and your gas utility from somewhere else. Do not call us — we are a referral service and we are not an emergency line. What to do, in order.

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Gas Line Repair in Santa Ana, CA

In Santa Ana, 64% of homes are on mains gas. Every one of them has a service line under the ground between the street and the meter, and part of it belongs to somebody else.

Read this first

Responsibility changes hands at the meter outlet. The line under the ground between the street and the meter is the utility's up to that point, and the yard line and house piping after it are the property owner's. 64% of homes in Santa Ana heat with utility gas.

Source: US Census Bureau, American Community Survey table B25040; the service line boundary is 49 CFR § 192.3.

GaslineSafe is a referral service, not a contractor and not an emergency service. If you suspect a leak, leave and call 911 and your gas utility — not us. Otherwise we connect homeowners with independent contractors. Contractors are required to hold whatever credential their state or municipality demands, and gas work is separately licensed in most of them; every state page sets out who licenses plumbers there and where to check. We carry out no work, we do not set prices, and we never charge homeowners anything — the contractors in our network pay us when we route them a call.

If you smell gas right now

Leave the building on foot. Do not use a phone or a light switch inside. Call 911 and your gas utility from somewhere else, and do not call us — we are a referral service, not an emergency line. The full list, in order.

How Santa Ana is supplied

The meter is the boundary the federal rules draw: a service line terminates at the meter outlet, or at the connection to customer piping if that is further downstream. Everything past it is customer piping.

Ownership and maintenance responsibility follow tariff and state regulation rather than that definition, and they do not always land in the same place. Ask where your utility’s responsibility ends before you need to know.

Households in Santa AnaShare
Utility (mains) gas64%
Bottled or tank propane2%
Electricity25%
Fuel oil and keroseneunder 1%
Wood and everything else9%

Source: US Census Bureau, American Community Survey 5-year estimates, table B25040 (house heating fuel), 2023 release. Universe: 87,934 occupied housing units. Read it as fuel rather than as plumbing. The share on utility gas is how many houses burn it, which is the nearest thing published to how many have a service line. Service line definition: 49 CFR § 192.3, via PHMSA interpretation PI-12-0003.

Across California as a whole, 65% of households are on mains gas and 2% on tank propane. Santa Ana sits 1 point below the state on mains and about level with it on propane. That is the gap a statewide number papers over, and the reason the figures above are this town’s rather than the state’s.

Before anyone digs on the property

8-1-1 is free and nationwide, and PHMSA gives callers a 99 percent chance of avoiding an incident, injury or worse. Ask them what they will and will not mark: privately owned buried lines on your own side of the meter frequently are not covered.

Source: PHMSA, 811 Day.

What to ask whoever quotes it

Ask what is being left behind: where the new pipe runs, at what depth, and whether you will get a photograph of the trench before it is filled. That record will not exist anywhere else and you will want it eventually.

Other California towns we route in

Everywhere we route in California

Checking a plumber in California

California licenses are issued by the Contractors State License Board, which publishes a public search you can use before work begins. California licenses the C-36 plumbing contractor; there is no state journeyman license.

Gas work is separately permitted and separately licensed in most jurisdictions, so ask specifically about gas rather than plumbing in general.

For repair work, not for a suspected leak.If you can smell gas, leave and call 911 or your utility from outside; this is the wrong number for that. For everything else — a line, a meter, an appliance connection — we will route you to a contractor covering your area, free of charge to you. Any Santa Ana job, gas or otherwise, is routed from here.

Call (888) 752-8038
Call (888) 752-8038